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Frequently asked questions

Short answers, with a link to the full guide when there is one. If your question is not here, see Troubleshooting or contact support.

Account and sign-in​

Do I need a card to sign up?​

No. The Free plan needs no card, and the Pro trial needs none either. See Create an account.

I did not get the confirmation email. What now?​

Look in your spam folder. On the page that asks you to check your email, wait for the countdown to end and select Resend, or choose Use a different email. The link works for 24 hours. More in Create an account.

Can I sign in without a password?​

Yes. Type your address on the sign-in page and ask for an email link, or continue with Google. See Sign in.

How do I turn on two-factor sign-in?​

In Settings, Account, turn on two-factor sign-in and scan the code with an authenticator app. You get 10 backup codes; keep them somewhere safe. If you lose your device, use a backup code on the sign-in page.

How do I sign out a device I do not recognize?​

In Settings, open Signed-in devices and sign out the device. You can also sign out of all devices there.

Which languages does Readsira speak?​

English, German, French, Spanish, Arabic and Hebrew. Arabic and Hebrew switch the whole interface to right-to-left; articles keep the direction of their own language. Change the language in Settings, Language.

How do I delete my account?​

In Settings, Your data, choose Delete account. By default the account is deleted for good 14 days after you confirm; until then you can cancel by signing in. When you confirm, you are signed out everywhere, public pages go offline, API keys and webhooks stop, and a paid plan ends at the end of the billing period. Signed up with Google or an email link? Sign in again first, then delete within 10 minutes.

How do I get a copy of my data?​

In Settings, Your data, find Export your data. You can download everything as JSON, or your library as Markdown, JSON, CSV or an HTML bookmarks file, your highlights as Markdown, your feeds as OPML, and exports for Obsidian, Logseq and Notion. Files download straight away.

Saving and your library​

From the web app, the browser extension, a bookmarklet, email or your phone. See Save your first article.

Nothing is added twice. Readsira tells you that the link is already in your Inbox. Links are compared by their canonical form, so https://www.example.com/a and https://example.com/a?utm_source=x are the same page.

I deleted something by mistake. Can I get it back?​

Yes, for 30 days. Deleted saves stay in Trash, and restoring one brings back its highlights and notes. After 30 days they are removed for good.

Can I move my library from Pocket, Omnivore or another app?​

Yes, on every plan, for free. Upload the export file on the Import page. See Import your library. Pocket no longer lets you download an export, so only an export you saved earlier works; see Pocket.

Where do imported items go?​

Into a new collection called "Imported from" and the name of the source. Items you had archived there are filed as archived.

Can I read without a connection?​

Partly. Readsira keeps the last items you opened on the device you used, so you can read them offline. Projects, Ask and search across your whole library need a connection.

Collections and sharing​

How deep can collections go?​

Up to 5 levels. See Create and nest collections.

What happens to my items when I delete a collection?​

The bookmarks stay and move to your Inbox. The sub-collections of the deleted collection are deleted too.

Who can see my collections?​

Only you, until you share them. New collections are private. See Share and publish a collection.

What is the difference between Share, Public link and Public page?​

Share gives one signed-in person access with a permission you choose. A public link is a read-only address that anyone can open and that can expire. A public page has its own address, can be found by search engines, and can be followed and forked. A table with the details is in Share and publish a collection.

How many collections can I publish?​

It depends on your plan: limits differ by plan. See Plan limits.

Why is my public page not in search engines?​

The page dialog says why. Common reasons: new accounts wait a week before their pages are indexed, a page needs a few public items first, a fork that mirrors its original is left out, or the switch for search engines is off. A page that a moderator delisted, or an account that is limited, is also left out. The page still opens by link.

What is a fork?​

A copy of someone's public collection in your library. You can change it, and you can pull the original's new items into it later. See Fork and follow curators.

Plans and billing​

What does the Free plan include?​

Free is free forever. Everything you saved stays free either way. What each plan includes is on Plan limits.

How does the trial work?​

You can start one 14-day trial of Pro, without a card, once per confirmed email address. When it ends you are back on Free and nothing you created is deleted. See Choose a plan.

How do I cancel?​

On the Plan and usage page, select Manage billing. It opens Stripe's billing page. When you move to a smaller plan nothing is deleted; you cannot add more of something until you are under the new limit.

What happens when I use up my AI budget?​

New AI answers and outputs pause until the first of the next month. Reading, saving, search, feeds and exports keep working. With your own model key (Pro and Research), calls made with that key do not use the budget. See Plan limits.

Can I use my own AI key?​

Yes, on Pro and Research. In Settings, AI, add your key under Use your own model key. Requests then go to your provider with your key, and they do not count toward the AI budget. The key is stored encrypted.

Audio, feeds and email​

Why is Listen not available on my plan?​

Listen turns articles into audio episodes and is part of Pro and Research, not Free. See Plan limits.

A feed shows an error. Is something wrong?​

Readsira shows how many feeds could not be refreshed and why, for example that a site returned an error, timed out or sent something that is not a feed. Readsira keeps retrying by itself. See Troubleshooting.

Which emails does Readsira send?​

You choose in Settings, Notifications. The list includes the weekly digest (Monday morning, part of Pro), reminders, curator updates (a daily summary, never one email per item), import finished, feed posts, watched pages and product news (at most once a month). Quiet hours pause push notifications only, not emails.

Does Readsira look at the web when it checks an article?​

No. The Check before sharing feature (Pro) looks only in your own saves and the feeds you follow. It never searches the web, and it does not guess when it finds nothing.

Developers​

Can I use Readsira from my own code or from an AI assistant?​

Yes, with REST API keys and MCP keys, or by connecting an app through sign-in. See the Developer quick start and MCP.

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